Privacy Policy for Total B Construction Ltd
Effective Date: 21 August 2025
1. Introduction
Total B Construction Ltd (“we”, “us”, “our”) is committed to protecting your privacy when you interact with our website or services. We operate from Unit 2, Town Offices, 20a–30 Abington Street, Northampton, England, NN1 2AJ (Companies House profile).
This Privacy Policy describes how we collect, use, store, and share your personal data and explains your rights.
2. Data We May Collect
We may collect the following categories of information:
Contact Information: Name, email address, phone number when you request quotes or contact us.
Service Details: Information about projects you enquire about or commission.
Usage Data: Website usage and technical data collected via cookies and analytics tools.
Communications: Any messages, emails, or feedback you send.
3. How We Collect Data
Directly from you: Through forms, emails, phone calls, or in-person interactions.
Automatically: Via website cookies and analytics tools to improve our services and understand visitor interactions.
4. Purpose & Legal Basis for Processing
We use your data for the following purposes:
To respond to your enquiries and provide services at your request.
To manage contracts, billing, and formal agreements.
For legal compliance, such as accounting and regulatory obligations.
To improve our website and customer experience through analytics.
Our lawful bases include consent (where applicable), contractual necessity, and compliance with legal obligations.
5. Sharing of Personal Data
We may share your information with:
Contractors or partners (e.g., architects, subcontractors) to deliver requested services.
Legal or regulatory authorities when required by law.
Service providers for IT support, hosting, and analytics.
We do not sell personal information to third parties.
6. Cookies & Tracking Technologies
Our website uses cookies for essential functionality and analytics. You may opt in or out of non-essential cookies.
7. Data Storage & Retention
Data is kept only as long as necessary for service delivery and compliance with legal requirements (e.g., accounting records).
We store data securely using appropriate technical and organizational safeguards.
8. Your Rights
You may have the right to:
Access the personal data we hold about you.
Rectify inaccuracies.
Request erasure or restriction of processing.
Object to processing (e.g., for marketing).
Request data portability.
Withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the details below.
9. Data Security
We apply technical and organizational measures such as encryption and access controls to protect personal data from unauthorized access, disclosure, or loss.
10. Links to Third-party Sites
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Effective Date” above.
12. Contact Us
For privacy-related queries or to exercise your data rights, please contact:
Phone: 01604 389079
Address: Unit 2, Town Offices, 20a–30 Abington Street, Northampton, England, NN1 2AJ
